Resolving Your Disputes
Out of Court
We are a panel of mediators from around the world trained and dedicated to helping people resolve their disputes without the delay, stress and cost of going to court.
See You Out Of Court mediators not only offer traditional mediation processes that take place in person but new techniques developed with the aid of technology, whether to enable negotiations to be conducted online (especially useful when the parties are at a physical distance or, as in the current Corvid-19 situation simply cannot take place 'in person') or to enable Artificial Intelligence to help assist the mediator to improve the process.
Two key pieces of software available for our panel are:-
SmartsettleONE is a ground breaking visual blind bidding system that, by enabling the parties in dispute to enter not just offers seen by the other party but offers not seen by the other party, speeds up reaching agreement over an amount of money.
The mediator can also conduct discussions separately with each party in private chat rooms. This conversation can be used to set conditions of the bidding as in “I will make an offer on condition that you agree to….” See a short video here.
Smartsettle Infinity – this is a development on from ONE for more complex disputes with multiple parties and multiple elements to be included in a settlement.
More details about Smartsettle Infinity, including how Infinity was used at the International Business Festival held in Liverpool in 2018 to resolve the Brexit negotiations.
To avoid misunderstandings the Smartsettle software does not involve delegating decision making to the machine. On the contrary it improves the control of the mediator and the impact of his skills. No settlement is reached without it coming within the range of what each side is agreeable to.
Importantly, even when both sides reach agreement on a proposal by using Smartsettle Infinity, the system then considers whether any value has been 'left on the table' by either side and, if so, can offer an improvement on the settlement that adds more value to one or other of the parties without reducing the value to the other.
2. Our Own Platform
The SeeYouOutOfCourt platform (powered by CREK-ODR) is a very comprehensive online platform on which all or part of the mediation discussions (at the discretion of the mediator) can take place. The platform includes text discussions in which the parties can participate in their own time in the standard format for mediation (discussions between all parties and separate private discussions the mediator will have with each party alone) as well as an integrated video conference facility offering both joint and private discussion. In addition the AutoResolution tool can be configured to offer rules based solutions to volume disputes.
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